Get the patients you already paid for back on the schedule.
Ribcage sets up follow-up systems for chiropractic and neuropathy clinics. Missed calls get a text back, no-shows get rebooked, and old leads hear from you again. Your front desk keeps the human part.
Front desk follow-up
- Missed call, evening. Texted back.
- Patient A replied. Booked Thu 9am.
- Consult tomorrow 10am. Reminder sent.
- Patient B, 60 days out. Check-in sent.
What changes at the front desk
Missed-call text-back
Every missed call gets a text within minutes, day or night, with a link to book.
Reminders and rebooking
Appointment and consult reminders go out on their own. No-shows get a rebook offer the same day.
Reactivation
Patients who fell off their care plan and leads who never booked hear from you again. Email first, text only if they've opted in.
Care-plan alerts
You find out when someone is about to drop off, while there's still time to call them.
Weekly owner report
One short email each week: what got rebooked and what still needs a call.
Works on your tools
We build on the phone system and scheduler you already use.
How it works
Walk through your numbers.
On a call, we go over your missed calls, no-shows and lapsed patients with you.Set it up on your tools.
We build on your phone system and scheduler. Your staff doesn't learn new software.Run it and report.
It runs every day. You get a short weekly report on what got rebooked.
Where clinics usually start
Consult Show-Up
For neuropathy and cash-program clinics whose consults don't show or don't start.
Front Desk Autopilot
Ongoing missed-call, reminder and recall coverage for one or more locations.
Pricing depends on your clinic. We'll walk through it on a call.